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There are many steps you take to protect your business, but have you taken into account how essential it is to have a service agreement for your communications systems? SCT Product Sales Maintenance Agreement is insurance on your communications equipment, providing you prompt, professional service should a problem occur. Options Choose from SCT Product Sales Daytime or Anytime Options Service Coverage - Daytime Ensures on-site repair service 8:00 a.m. to 5:30 p.m., Monday to Friday (excluding statutory holidays*). Service Coverage - Anytime Ensures on-site repair service 24 hours a day, 7 days a week (excluding statutory holidays*). Priority Service Assurance • Response time to minor repair calls within 24 business hours. • Response time to major equipment failures within 3 hours. • Minimum downtime with loaner equipment provided during repairs. Cost Control • Various payment options available. • All labor & equipment parts are covered, so there are no unpleasant surprises. • Loaner equipment is provided at no extra cost so you can continue looking after your customers. *Recognized holidays are: New Year's Day, Good Friday, Easter Sunday, Labor Day, Thanksgiving Day, and Christmas Day. How much will it cost? Agreement fees depend on the products and services covered in the agreement and the desired term. You can choose from one, two and three year terms, plus various payment options. Your SCT Product Sales representative can provide an estimate for you to consider. Priority Service Customers with a SCT Product Sales Service Agreement receive first priority on all repair calls. When you discover a problem, simply call us for prompt attention. SCT Product Sales has many qualified technicians so you're assured quick, easy and reliable access to superior repair services. No Worries Talk to your SCT Product Sales representative to arrange for your SCT Product Sales Service Agreement. You can also call 800-338-1966 or 619-390-9942 or send an email to myoung@sctproducts.com to have a representative contact you. That way you're covered if a problem occurs, and carefree the rest of the time, knowing you have repair insurance to protect you. Product Features • Loaner equipment if major repairs are required • Prompt repair service • Protection from unexpected, costly repairs • Qualified technicians • Reliable, worry free maintenance on equipment
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